Refund Policy
Last updated: October 27, 2026
Crypto payments can’t be reversed by the network, so refunds are sent by hand. Here is how it works.
When you get your money back
If Walkie doesn’t work on your Mac and we can’t fix it, write to us within 14 days of your purchase and we’ll refund the full price you paid.
Before refunding we’ll usually ask a few questions or send a fix, because most problems are a missing permission or a setting. If that doesn’t solve it, you get the refund. No arguing.
How to ask
Email hello@walkiecode.com from the address you used to buy, with your order number or license key and a few words about what went wrong.
How the money comes back
- We send the refund in USDT on the TRON network, to a wallet address you give us.
- The amount is what you paid, minus the network fee for sending it back.
- We send it within 7 days after we agree on the refund.
- The license key is deactivated once the refund is sent.
Payment problems
If you sent less than the price, too much, or a payment that arrived after the payment page had closed, write to us with the order number. We’ll either issue the license or send the money back, whichever you prefer.
Your legal rights
Walkie is digital content delivered immediately at your request when you pay. Where the law gives you a right of withdrawal for such purchases, it may end once delivery starts. This policy is our promise on top of that, and it doesn’t reduce any rights you have under the law where you live.